Home >>FAQ
Can the TV monitor pick up TV channels in my country?

The broadcasting of this item is available for either PAL or NTSC. So it depends on which video format is in your country. If you don't know what is PAL or NTSC, or not clear about the format in your country.please visit Wikipedia.com

Can I cancel my order after delivery?

Orders can not be cancelled after delivery. Please make sure if you want the item before you buy.

Will this unit fit my car?

Generally speaking, our products fit for most kinds of cars. But we are not sure whether it will
fit for yours or not, as we are not familiar with your car. I think it would be better for you to
consult with the technician who knows your car well.

How long does it take until I receive the package? Where is my package at the moment?

We will arrange the shipment for your item within 1 business days after payment confirmation.
Once your item is sent, an email with tracking number will be sending to you as well.
Some item will be sent by express, it usually takes 3-5 days for delivery process.
Some item will be sent by registered mail, then it will take about two weeks for shipment.

Can I send the product back if I am unsatisfied with it?

If you are not satisfied with our product, report to us within7 daysof delivery date, and the internal package has not been detached, you can exchange it with another model with the same price. And you should be responsible for the shipping fee of both sending back and forth additionally, which based on your own country's shipping rate. So, before you place your order, please refer to all of the details in our product introduction page.

Why I can not receive an answer for my email?

Attention! For all users with mailbox of GMX, AOL, WEB.de, Freenet and Hotmail, please check your spam / junk mail file for our emails.

Where does my product shipped from?

All items are shipped from?China HongKong warehouse.